SOFIVA GENOMICS Medical Laboratory is currently relying our IT5000 as their major IT system to perform lab routine operations. Align with Roche worldwide guidance, we will migrate our legacy customer to infinity through m2i project. To assure customers smoothly continue their daily operation after migrating from IT5000 to infinity, this is one of the crucial step.
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Hello Carol,
We'll deliver you the UC3500 v3.0.0 before tomorrow.
Currently, we have planned delivering the UWAM by June 21st, so you can
test it on the client site. Is this ok with you?
Thanks,
Paola
*Paola Maita*
Product Owner - LAB Drivers
*#CallMeByMyFirstName*
My working hours may not be your working hours. Please, do not feel
obligated to reply outside of your normal work schedule.
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*Upcoming absences:*
*1 and 5-MAY-23*
Roche Diagnostics SL
Av. de la Generalitat, 171-173
E-08174 Sant Cugat del Vall��s
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Hi Paola,
Thanks for your quick response.
If UC3500 driver has been developed, can you guide us how to find the
pending driver so that our service engineer might try to test it in field?
We can deliver the driver to you without problems so you can test it and
provide evidence back.
--> @Paola please provide the driver in this mail thread.
@Castial Lee @Eujay can you support the testing in
the field accordingly?
About the UWAM:
We don't need further documentation than the provided one to make the
changes needed. Currently we're planning our next PI and we have a forecast
to deliver it by mid june. Is this ok with you?
--> May I understand more after the release of the next PI, how long will
it usually take until we can actually install the drive on a customer site
(including testing, evidence verification etc)?
Hello Carol,
Thanks for reaching out.
*If UC3500 driver has been developed, can you guide us how to find the
pending driver so that our service engineer might try to test it in field? *
We can deliver the driver to you without problems so you can test it and
provide evidence back.
About the UWAM:
We don't need further documentation than the provided one to make the
changes needed. Currently we're planning our next PI and we have a forecast
to deliver it by mid june. Is this ok with you?
Thanks,
Paola
*Paola Maita*
Product Owner - LAB Drivers
*#CallMeByMyFirstName*
My working hours may not be your working hours. Please, do not feel
obligated to reply outside of your normal work schedule.
----
*Upcoming absences:*
*1 and 5-MAY-23*
Roche Diagnostics SL
Av. de la Generalitat, 171-173
E-08174 Sant Cugat del Vall��s
roche.es
Twitter | YouTube
| Facebook
| LinkedIn
*Confidentiality Note *- This message is intended only for the use of the
named recipient(s) and may contain confidential and/or information for the
restricted use to healthcare professionals, in which case its forwarding to
third parties other than healthcare professionals is not allowed. If you
have doubts about whom you can send this message and/or the information
contained herein, please check with the sender. If you are not the intended
recipient or you think the recipient is wrong, please contact the sender
and delete this message. Any unauthorized use of the information contained
in this message is prohibited.
Hello Paola,
Thanks for the update. May I have some questions regarding your update?
- The UC-3500 instrument is already supported by the UC3500 driver.
Currently, this driver is pending to receive testing evidence from the
field.
(Taiwan team) If UC3500 driver has been developed, can you guide us how to
find the pending driver so that our service engineer might try to test it
in field? Correct me if I misunderstood.
- The manual provided UF-5000 is not supported by the UWAM driver yet.
We'll plan a driver update to make the changes needed, either documentation
only or making modifications to the driver.
(Taiwan team) This driver is also one of the major concerns to be tackled
for our M2i project. @Lok Bin Boon @Donzella,
Silvia Could you assist us to speed up
the process?
Or let us know what else we can support if any documentation or information
we can cowork with customers to provide.
Hello Carol,
As an update for your request, I wanted to let you know the followin:
The UC-3500 instrument is already supported by the UC3500 driver. Currently, this driver is pending to receive testing evidence from the field.
The manual provided UF-5000 is not supported by the UWAM driver yet. We'll plan a driver update to make the changes needed, either documentation only or making modifications to the driver.
Thanks,
Paola