Our commercial colleagues are chasing for an update on this driver, and unfortunately, Tracy is on leave. I can see the status was set to "sent for field validation", can you please confirm who the driver has been sent to and when it was sent?
Please may I ask that this driver development be brought forward? I can see it's not going to be available until the very end of the PI which is disappointing. The customer is desperate for this driver to increase lab efficiency and workflow. they have been waiting many months and where hoping we could validate in September as this is when they potentially need to change methods.
Please can you look at moving this to be completed in September?
Hello Mike,
It was sent to Tracy this week. I'll add you to the delivery now.
Regards,
Paola
Hi Paola,
Our commercial colleagues are chasing for an update on this driver, and unfortunately, Tracy is on leave. I can see the status was set to "sent for field validation", can you please confirm who the driver has been sent to and when it was sent?
Kind regards
Mike
Hello Tracy,
Another question has arised. We have seen that the instrument can be configured a single-port or multi-port. Which one do you need?
Regards,
Paola
Hello Tracy,
Thanks for the information again. It was missing in this comment thread.
Regards,
Paola
Hi Paola,
I am sure I have already provided this information, anyway:
Dilutions not needed
Sample type serum urine or faeces - this customer will be using faecal samples for calcoprotectin tests.
Tracy
Hello Tracy,
May you please provide the list of dilution ratios and specimen supported by the instrument?
I have seen that this information has not been provided yet.
Thanks,
Paola
Morning Paola,
That's amazing, thank you!
Tracy
Hello Tracy,
Thanks for letting me know this on time. I have re-arranged accordingly to finish this in September.
Regards,
Paola
@Paola
Please may I ask that this driver development be brought forward? I can see it's not going to be available until the very end of the PI which is disappointing. The customer is desperate for this driver to increase lab efficiency and workflow. they have been waiting many months and where hoping we could validate in September as this is when they potentially need to change methods.
Please can you look at moving this to be completed in September?
Many thanks,
Tracy
Hello Tracy,
Thanks for reaching out.
Currently, this driver is planned to be developed in our next PI (from late July to mid-October). After July 19th, you'll have a more precise date here: https://dca-roadmaps.aha.io/shared/e7b4e5e09d06a41b3a980835b898980c
In the meantime, may you provide the list of dilution ratios and specimen supported by the instrument?
Regards,
Paola
Please may I have an update on the progress and anticipated delivery date of this driver?
Thanks